Returns
We accept returns within 14 days of delivery for unused and unopened products in their original packaging.
To start a return, please contact us at support@lecelaire.com with your order number.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.

Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 48 hours of delivery with photos attached.

Exceptions / Non-returnable items
For hygiene reasons, opened or used skincare products cannot be returned.

Contact for returns:
✉️ support@lecelaire.com
📦 Shipping address: Muldavas 4-5, Dobele, Latvia, LV-3701